We know exactly how IT softwares are usually implemented in an organization, we know their potential and their limits due to often too quick implementations and no time to customize them upon business needs. We also know very well the difficulties related to managing IT tools consultants and outsourcing services, system integrations issues, dis-alignment among systems and challenges related to reach an alignment.

Business models and organization processes are often not mapped and not correctly defined or standardized, that is why IT softwares are not aligned most of the times to real updated processes.

Most of the times the organization lacks of a BPM office that can not only track business processes evolution keeping updated documents and workflows but eventually be a source of input for the customization or integration process of IT systems.

Due to our experience, we can map current processes, define a correct version more efficient, and insert new processes in the current system transforming it in a concrete Process Management Tool. As an alternative we can facilitate the implementation of a new BPM tool.

To make sure this passage is done adequately, we facilitate the creation of a BPM office/function, in order to pursue process management activity.

Our experience is also to prepare outsourcing BPM consultants to operate as BPM office for your organization, making sure that there is a correct document and system knowledge management practice activated.